Speed Up Servers
complete
S
Sheldon Pereira
From a Senior Web Dev turned Marketing Director:
The search results were fine but lets talk about export speed - With concurrent use of four to five people your exports of 2000 prospect avg is taking 2 hrs and I'm sure your tech people are seeing the spikes in server load.
If you're on a VPS would you please upgrade the server specs, and if not, could you migrate to a bigger box, Avadel will need it if we're going to be sticky.
Note that there are no problems exporting when using solo without any concurrent exports happening - So even just a burst speed/threshold upgrade would be well received.
Mishelle Fisher
complete
Over 2024, we made many incremental changes that have helped improve speed and reliability in various ways.
In particular, we have successfully increased the utilization of pre-verification (instead of real-time verification), which has greatly improved the time needed to process profile lookups and contact exports.
Now, standard processing returns ~1000 contacts in less than 10 minutes, and ~5000 contacts in about an hour.
Please do let us know if you're still encountering long times, slow responses, or any similar difficulty:
support@rocketreach.co
Mishelle Fisher
in progress
Upgrades are underway to improve speed in multiple areas
S
Sheldon Pereira
Mishelle Fisher: Already noticed on large exports - Thanks so much.
X
X Khan
Sheldon Pereira